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The
Travel Agent Training Center, Inc. is owned and operated by Ashby Harbin, CTC,
DS (owner and director). Ashby began her career in the travel industry in 1988
and has worked in many areas of the industry. Her experiences include:
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| Leisure Agent |
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| Cruise Agent |
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| Groups,
Meetings & Incentive Travel Planner |
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| Corporate Agent |
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| Training Coordinator |
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| Marketing
& Customer Service |
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| Travel
School Director & Instructor |
Since 1993, Ashby has concentrated on the training and education aspect of the
industry. She has been an instructor for both theory and computer, assistant
director and director of two travel schools. Seeing the need for an
on-line education option for the travel industry, she developed this course in
2002. Ashby is also a licensed independent trainer for
The Travel Institute formerly known as ICTA (The Institute
of Certified Travel Agents) offering continuing education and
certification programs for the travel professional. On-line study groups are
offered for these programs as well as traditional classroom study groups in
Charlotte, NC and various Carolina cities.
Ashby is also employed by AAA Carolinas as their Travel Trainer
and coordinator of AAA Carolina's Home-Based Agent Program. By
working in a travel agency this enables Ashby to stay current
with industry news, trends, suppliers and destinations. She is
responsible for new hire and on-going development training for
all leisure travel agents in the company.
The Travel Agent Training
Center, Inc. is licensed by or a member of:
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| The Travel Institute
formerly known as the Institute
of Certified Travel Agents (ICTA) |
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| ASTA
(American Society of Travel Agents) |
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| NACTA
(National Association of Commissioned Travel Agents) |
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CLIA (Cruise Line International Association) |
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